Survive the future? Only companies with flexible, diverse and change-ready templates

The world's first automated restaurant was launched in China in January . In this business, about 46 robots welcome, cook and serve the table before the astonished gaze of the diners. This is just a curious example that confirms that we are witnessing an increase in automation in many sectors internationally.

Given this reality, the question that organizations ask themselves is, how will automation, robotization or artificial intelligence impact the future of work? What will characterize the companies of the future ?

Human Resources departments have to evolve towards new paradigms that allow the management and retention of talent coupled with innovation

To answer this important question, APD organized in Seville the conference 'Strategic management of templates: challenges and challenges'. A meeting that brought together experts from the business world and labor relations to analyze the keys with which to succeed in planning talent in changing environments.

Conclusions? According to experts from Mercer and BBVA , also sponsors of the meeting, "artificial intelligence and automation will set the world stage in all sectors."

Key factors for the companies of the future

During the meeting, the speakers agreed that, in the face of challenges such as digitization, innovation or changes in the economy, people will be the ones who hold the key to business success.

As Pedro Polo , CEO of Mercer assured , »we are part of a global and digitized world where talent and talent acquisition are essential for survival. The HR function is key in this process ».

If the key to success is in the Human Resources of our organizations ... How can we prepare and successfully manage the talent of our organization in environments of continuous change? We analyze below three key factorsthat were analyzed in the appointment so that the arrival of the next decade does not catch us out of date:

Automation of work

What will a machine do for you?

For Polo, “innovation is not a matter of money, it is a matter of people. Human Resources departments have to evolve towards new paradigms that allow the management and retention of talent coupled with innovation ”.

Innovation is not a question of money, it is a question of people

According to a latest OECD study, 14% of jobs may be automated in industrialized countries. It is expected that in two years the automation processes can carry out half of the tasks of our day to day. The question is how to integrate this reality in our organizations?

Francisco Loscos , Associate Professor in ESADE's Department of People and Organization Management, challenged attendees: "How would you transform the world?" The expert continued, “Where there are more opportunities to change the world is in the area of human resources. In the industrial revolution robotics and Artificial Intelligence are going to force us to transform structures and talent codes ”.

We must move from attracting to discovering, from retaining to challenging and from developing to connecting

Loscos bet on transforming the static vision of the person / position into a dynamic profile / project vision: "we must move from attracting to discovering, from retaining to challenging and from developing to connecting".

Artificial intelligence

How can AI help talent in my organization?

In his presentation, Agustín González , Secretary General for Employment and Autonomous Work, Ministry of Employment, Training and Autonomous Work of the Andalusian Government, explained his commitment to improving the employability of citizens and his focus on the management of SAE, the Andalusian Service of Job. SAE will incorporate innovative management tools such as the statistical profiling system developed with artificial intelligence tools. The objective is to further adjust the profiles of unemployed people with job offers.

Businesses have to be liquid, changeable, and retractable.

Jordi Fabregat , Director of the Career Mercer area, assured that to innovate, we must give greater support to the talent of our organization. " We have exceptionally trained people in our companies who can make far-reaching decisions, we must bet on giving them greater autonomy," said the talent expert. For Fabregat, in the fourth industrial revolution: "companies have to be liquid, changeable and redirectable".

Silvia Reyes , Director of Collective Forecasting at BBVA Seguros, led a round table with human resources experts from companies such as Atlantic Copper, Gonzalez Byass and Heineken. During the colloquium experts highlighted the importance of talent in a changing, evolving and digital market. Reyes affirmed that “we have gone from the customer at the center to the employee at the center. This change is impacting on all organizations.

We have gone from the customer at the center to the employee at the center

For Sol Villar , General Director of Organization and Human Resources of Atlantic Copper, which is an organization certified as a healthy company, emphasized the importance of the employee: "if the employee is healthy, the company is healthy."

New regulations on HR

A new labor reform?

An important part of the appointment was the analysis of the challenges of Labor Relations. Sergio Santos , Secretary of Employment of CCOO of Andalusia, said in his presentation: " It is very important that businesses are going well and that workers are comfortable and have conditions conducive to further improve its welfare state."

When asked how the increase in the minimum wage will affect the health of companies? Emilio Corbacho , President of CEA's RRLL Business Council explains that “the rise will affect all sectors. Those that will seriously affect them are: domestic work, hospitality and commerce ».

For his part, Juan C. Hidalgo , Secretary of Union Policy, Occupational Health and the Environment at UGT Andalucía, added: “Salary is a matter of dignity . It is the basic for the worker. We must not forget that a more dignified salary causes domestic consumption to rise.

The challenge of the companies of the future: the people of the future

As confirmed during the meeting, the main challenge for organizations lies in people.

Before digitization, it is necessary to bet on talent, the social value of the company and the innovation of Human Resources.

It will be thanks to new talent competencies and better management of highly diverse workforces that we can be prepared for the next decade.